Volunteering at Soundwave 2011

Volunteers are an integral part of Soundwave and creating a safe, smooth and fun day for everyone! We require reliable, honest people in a variety of roles.

All volunteers are required to apply via the website. Please ensure you include full and correct details, and include previous events experience and references. Please note that all volunteers must be over the age of 18.

Volunteer applications close on November 30th, 2010. Due to the number of applications not everyone will be successful in gaining a position. Those who are successful will be contacted in the coming months, with roles and shifts being confirmed shortly before the festival.

For more information please see the SW11 Volunteer FAQ. To apply, log in to the website and fill in the Volunteer Application Form below.

Soundwave 2011 Volunteer FAQ

What do I get for being a Soundwave volunteer?
– You get free entry to the event, the experience of working on a music festival and meeting plenty of fantastic people.

What kind of volunteer roles are there?

– Soundwave volunteers are required for a variety of roles such as:

  • Taking tickets, handing out programs and wristbanding at the Gate
  • Helping out in the Signing Tent
  • Patrolling the festival site as a Crowd Carer
  • Ushering festivalgoers from public transport points to the gates
  • Helping out in the Cloak Room
  • Delivering rider/catering around the festival site
  • Packing rider/catering the day before the festival

How long do the shifts go for?
– Shifts go for 4-6 hours, depending on where you are assigned, with the exception of rider packing which is the entire day before Soundwave. Please see below for more info:

What do the different roles involve?

Shift: 10:30am-3:00pm approx. Gate staff will be assigned to one of these roles on the day: Wristbander/Ticket Taker/Barcode Scanner/Program Issuer.


Shifts: 10:30am-3:30pm, 3:30pm-8:30pm Responsibilities for signing tent volunteers mainly involve controlling the queues of fans. Ensuring the lines are straight and orderly, the queues are moving and fans are not dawdling while getting their things signed. When the artists finish their slot, that is it. Other responsibilities may include helping with the sale of signing tickets, making sure the artists are comfortable and have enough pens/water and rider.


Shifts: 11:00am-3:00pm, 3:00pm-7:00pm, 7:00pm-11:00pm Crowd carer’s primary responsibilities are patrolling their designated area, assisting punters with various questions and reporting/directing issues to their coordinators or the appropriate people. Crowd carers are essentially are the eyes and ears of the event, making sure the patrons are safe and comfortable.


Shifts: 10:00am-1:00pm (as punters enter) and 10:00pm-11:00pm (as they leave) Ushers guide patrons from the train station to the gates and ensure they take the right path and are moving in an orderly fashion.


Shift: 11:00am-3:00pm, 3:00pm-7:00pm, 7:00pm-11:00pm Responsibilities for the Cloak Room volunteers are taking care of property and making sure the cloak room is organised.


Shifts: 10:00am-4:30pm, 4:30pm-11:00pm Responsibilities involve delivering rider and tidying up. Rider/catering staff will also be required to deliver water/soft drink/snacks to various staff all over the site.


Shift: 9:00am-5:00pm This role requires volunteers to be available for the whole day before the show, preparing and packing rider.

Do I need experience to be a Soundwave volunteer?
– Depending on the role, events/festival experience is favourable. Please include any relevant experience in your application.

What time do volunteers have to get to Soundwave?
– Volunteers should arrive at the festival site before orientation around 9:30am. This is so we can check off your name and you can meet your supervisors and find out more about your job on the day.

What if I get a shift when my favourite band is playing?
– We try to accommodate requests for certain shifts, but due to the volume of volunteers, this is not always possible.

How do I apply?
– Fill out the application form, please see below. Remember to include any previous events experience and references. Successful applicants will be contacted before January 31, 2011.